Privacy Policy

Asya Muzlera, doing business as Asya Muzlera Creative Agency ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of www.asyamuzlera.com, including any content, functionality, products, and services offered on or through www.asyamuzlera.com (the "Website"), whether as a guest or a registered user.

When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website, in email, text, or other electronic messages between you and the Company, and in connection with any purchase you make through the Website.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website you accept and agree to be bound and abide by this Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

Age Requirements And Children's Privacy

The Website is intended for a general audience and is not directed to children.

You must be at least 18 years of age to make a purchase, create an account, or enter into any agreement with the Company.

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, do not register on the Website, do not make any purchases through the Website, and do not provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@asyamuzlera.com.

If you are located in the European Economic Area or the United Kingdom, we do not knowingly collect personal data from any person below the age of consent for information society services in your jurisdiction, which is 16 unless your country has set a lower age (which may be as low as 13).

Information We Collect About You

When you access the Website, the Company will learn certain information about you during your visit.

Information You Provide To Us. The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms or email, booking a consultation, subscribing to our newsletter, responding to surveys, using our search feature, providing feedback, and providing information when ordering a product or service via the Website. This may include your name, email address, billing address, business or brand name, project details, and any other information you choose to provide.

We use information you provide to us to deliver the requested product and/or service, to fulfil and support your purchases, to improve our overall performance, and to provide you with offers, promotions, and information.

Payment Information. Purchases made through the Website are processed by third-party payment processors. Your payment card details are collected and processed directly by those processors and are not received or stored by the Company. We receive only limited transaction information such as the last digits of the card, the transaction amount, the date, and whether the transaction succeeded.

Information We Collect Through Automatic Data Collection Technology. As you navigate through our Website, we may use automatic data collection technologies, including analytics services such as Google Analytics and the built-in analytics of our website platform, to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your approximate location, your traffic pattern through our Website, and communications between your device and our Website. Among other things, we may collect data about the type of device you use, your internet connection, your IP address, your operating system, your browser type, and the pages you view.

The information we collect automatically is generally used for statistical purposes. To the extent that you voluntarily provide personal information to us, our systems may associate the automatically collected information with your personal information.

Use Of Cookies And Pixels

Similar to other commercial websites, our Website utilizes a standard technology called "cookies" and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site's computer asks your computer for permission to store this file in a part of your device specifically designated for cookies. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or may not function properly.

Where required by applicable law, including in the European Economic Area and the United Kingdom, we will seek your consent before placing non-essential cookies on your device.

Third Party Use Of Cookies

Some content or applications, including advertisements, on the Website may be served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information, or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Affiliate Links And Tracking

Certain links on this Website, including on our Resources & Links page, are affiliate links. When you click an affiliate link, the third-party merchant or affiliate network may place a cookie on your device or otherwise track the referral in order to attribute any resulting purchase to the Company. The Company does not receive your payment details, order contents, or personal account information from those merchants; we typically receive only aggregated or anonymized commission reporting. Your interaction with any third-party merchant is governed by that merchant's own privacy policy, not this one. Our affiliate relationships are described more fully in our Disclaimer.

Do Not Track

Some browsers offer a "Do Not Track" ("DNT") setting. There is currently no uniform industry or legal standard for recognizing or honouring DNT signals. Our Website does not currently respond to DNT signals. We will update this section if that changes.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, by mail, and by telephone. This also applies when you register on our Website, sign up through any of our forms using your email address, or make a purchase on this site. For further information see the email policies below.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure Of Your Information.

We will maintain the information you send via e-mail in accordance with applicable United States federal law, and with the other laws described in this policy where they apply to you.

We do not send unsolicited commercial email. In compliance with the United States CAN-SPAM Act, Canada's Anti-Spam Legislation (CASL), the EU General Data Protection Regulation (GDPR) and the ePrivacy Directive, the UK GDPR and the Privacy and Electronic Communications Regulations, and comparable laws in other jurisdictions, all e-mails sent from our organization will clearly identify the sender, provide clear information on how to contact the sender, and contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Our emails provide users the opportunity to opt out of receiving communications from us by following the unsubscribe instructions located at the bottom of any e-mail they receive from us, at any time.

Users who no longer wish to receive our newsletter or promotional materials may opt out of receiving these communications by clicking on the unsubscribe link in the e-mail. We will action unsubscribe requests promptly and, in any event, within the period required by applicable law.

How And Why We Collect Information

The Company collects your information in order to record and support your participation in the activities you select. If you subscribe to our newsletter, download a free resource, book a consultation, submit an inquiry, and/or purchase a product from us, we collect your information. We use this information to fulfil your request, to track your preferences, and to keep you informed about the products and services you have selected to receive and any related products and/or services.

As a visitor to this Website, you can browse most of the Website without providing any personal information. It is only when you seek to purchase a product, download a resource, subscribe, or contact us that you are required to provide information.

Consent to marketing email. Where the law of your jurisdiction requires express or opt-in consent before sending commercial electronic messages — including, without limitation, Canada under CASL and the European Economic Area and United Kingdom under the GDPR and ePrivacy rules — we will enrol you in our newsletter only where you have affirmatively consented to receive it. In all other jurisdictions, if you opt to receive any free resource, register for a webinar, live event, or seminar, or purchase any product sold by the Company on this Website, we may enrol you to receive our email newsletter on the basis of that existing relationship. In every case you may unsubscribe at any time using the link at the bottom of every email we send, or by emailing info@asyamuzlera.com.

How Do We Use The Information That You Provide To Us?

We use personal information for purposes of presenting our Website and its contents to you, providing you with information, delivering products and services you have purchased, providing you with offers for products and services, providing you with information about your subscriptions and purchases, carrying out any contract between you and the Company, administering our business activities, detecting and preventing fraud, complying with our legal and tax obligations, providing customer service, and making available other items and services to our customers and prospective customers.

From time to time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.

From time to time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.

Legal bases for processing (EEA and UK users). Where the GDPR or UK GDPR applies, we process your personal data on one or more of the following legal bases: your consent; the performance of a contract with you; compliance with a legal obligation; and our legitimate interests in operating, securing, marketing, and improving our business, where those interests are not overridden by your rights and freedoms.

Disclosure Of Your Information

As a general rule, we do not sell, rent, lease, or otherwise transfer any information collected whether automatically or through your voluntary action. We do not sell personal information, and we do not share personal information for cross-context behavioral advertising in exchange for money, as those terms are defined under applicable United States state privacy laws.

We may disclose your personal information to our affiliates and to service providers who process information on our behalf for the purpose of providing our products and services to you, including our website hosting platform, payment processors, email marketing platform, scheduling tools, and analytics providers. These service providers are permitted to use your information only as necessary to provide services to us.

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.

We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, incorporation, or other sale or transfer of some or all of the Company's assets and/or business, including upon the formation of Asya Muzlera Creative Agency, LLC.

We may disclose information when legally compelled to do so — in other words, when we, in good faith, believe that the law requires it, or for the protection of our legal rights, or when compelled by a court or other governmental entity to do so.

How Do We Protect Your Information And Secure Information Transmissions?

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Information you enter on our Website is transmitted over an encrypted connection using Transport Layer Security (TLS). Credit card and other payment information is transmitted directly to our payment processor and is never transmitted to us via email.

No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to provide products and services you have requested, to maintain records of transactions, and to comply with our legal, accounting, and tax obligations. We will retain the information you choose to provide to us until the earliest of: (a) you asking us to delete the information; (b) the information no longer being necessary for the purposes for which it was collected; or (c) the expiry of any retention period required by applicable law.

International Transfers Of Information

The Company operates from the United States. If you access the Website or provide information to us from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States and in other jurisdictions where our service providers operate, and that the data protection laws of those jurisdictions may differ from those of your own. Where required by applicable law, we implement appropriate safeguards for such transfers.

Your Privacy Rights

United States

Depending on the state in which you reside, you may have some or all of the following rights under applicable United States state privacy laws, including the California Consumer Privacy Act as amended (CCPA/CPRA), the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Florida Digital Bill of Rights, and comparable laws in other states:

  • The right to know what personal information we collect, use, and disclose about you;

  • The right to access a copy of the personal information we hold about you;

  • The right to request correction of inaccurate personal information;

  • The right to request deletion of your personal information;

  • The right to opt out of the sale or sharing of your personal information (note: we do not sell or share personal information as those terms are defined under those laws);

  • The right to opt out of targeted advertising;

  • The right to limit the use of sensitive personal information (note: we do not collect sensitive personal information as defined under those laws);

  • The right not to receive discriminatory treatment for exercising any of these rights.

California "Shine the Light." California residents may request information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.

To exercise any of these rights, email us at info@asyamuzlera.com with the subject line "Privacy Request." We will verify your identity before responding, and will respond within the timeframe required by applicable law. You may designate an authorized agent to make a request on your behalf, subject to our verification of that authorization.

Canada

If you are located in Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, including the right to access the personal information we hold about you, the right to request correction of that information, and the right to withdraw your consent to our use of your information, subject to legal and contractual restrictions and reasonable notice. To exercise these rights, contact us at info@asyamuzlera.com. If you are not satisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner of Canada.

European Economic Area And United Kingdom (GDPR)

If you are within the European Economic Area or the United Kingdom, you are entitled to certain information and have certain rights under the General Data Protection Regulation and the UK GDPR. Those rights include:

  • The right to request access to the personal data the Company stores about you;

  • The right to rectification of inaccurate or incomplete personal data;

  • The right to erasure of your personal data;

  • The right to seek restriction of the processing of your data;

  • The right to object to the processing of your data, including for direct marketing purposes;

  • The right to data portability;

  • Where you have provided consent to processing, the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal;

  • The right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation or the UK GDPR.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

To exercise any of these rights, contact us at info@asyamuzlera.com.

All Other Jurisdictions

If you reside in a jurisdiction not listed above and wish to access, correct, or delete personal information we hold about you, or to withdraw consent to our processing, contact us at info@asyamuzlera.com and we will respond in accordance with applicable law.

Policy Changes

It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

Contact Us

The Company welcomes your questions or comments regarding the Privacy Policy:

Email Address: info@asyamuzlera.com

Effective as of: September 2, 2026